Privacy Policy

Last Updated: October 5, 2026

GhostVPS values the privacy of its users. This Privacy Policy explains what information we may collect when you use our website, create an account, order services, or contact us, and how that information may be used.

By using GhostVPS services, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect information necessary to create and manage accounts, process orders and payments, and provide our services.

This information may include:

• name and contact information;
• email address and phone number;
• address and billing information;
• account information;
• order and service information;
• payment and transaction information;
• IP address and related technical information;
• support tickets and communications; and
• other information voluntarily provided by the user.

In certain circumstances, we may request additional information for security, fraud prevention, account ownership verification, or compliance with applicable legal requirements.

2. How We Collect Information

Information may be collected when you:

• register on our website;
• order a product or service;
• make a payment;
• use our website or customer portal;
• contact Customer Support; or
• provide information through forms, email, or our ticketing system.

Certain technical information may also be collected automatically through our website, system logs, cookies, or similar technologies.

3. How We Use Information

GhostVPS may use collected information for purposes including:

• creating and managing user accounts;
• processing orders and providing services;
• processing payments and billing;
• providing customer support;
• sending account or service-related notifications;
• maintaining the security of our services and user accounts;
• preventing fraud, abuse, or unauthorized activities;
• complying with legal and regulatory requirements;
• improving our website and services; and
• sending marketing communications where permitted.

4. Payments

Payments may be processed by third-party payment providers. In such cases, payment-related information may also be processed according to the terms and privacy policies of the applicable provider.

For cryptocurrency payments, necessary transaction information may be processed for payment confirmation, reconciliation, and support purposes.

GhostVPS processes payment information only to the extent reasonably necessary for providing services, managing payments, preventing fraud, or complying with applicable requirements.

5. Account Verification and Fraud Prevention

GhostVPS may request additional information or verification where reasonably necessary to protect users and services, investigate suspicious activity, verify account or payment ownership, prevent fraud, or comply with applicable legal requirements.

The type and extent of information requested may vary depending on the circumstances.

6. Sharing of Information

GhostVPS does not sell users’ personal information.

We may share information, where necessary, with service providers used to operate and provide GhostVPS services, including providers of:

• payment services;
• hosting and infrastructure;
• domain registration;
• communications and email;
• customer support;
• security and fraud prevention; and
• other services necessary for GhostVPS operations.

Information may also be disclosed to competent authorities where required by applicable law, a valid legal order, or regulatory requirements.

7. Data Retention

GhostVPS retains personal information for as long as reasonably necessary to provide services, manage accounts, maintain security, resolve disputes, prevent fraud, or comply with applicable legal and financial requirements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

When information is no longer reasonably required for legal or business purposes, it may be deleted or anonymized.

8. Data Security

GhostVPS takes reasonable technical and organizational measures to protect user information against unauthorized access, use, alteration, or disclosure.

However, no online system or method of data storage can guarantee absolute security.

Users are also responsible for protecting their account credentials and preventing unauthorized access to their accounts.

9. Cookies

GhostVPS may use cookies and similar technologies to ensure proper website functionality, maintain user sessions, remember preferences, and improve the website experience.

Third-party services used on our website may also use cookies in accordance with their own policies.

Users may manage cookies through their browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

10. Communications and Marketing

GhostVPS may send communications relating to your account, orders, billing, security, support, or active services.

Where permitted, we may also send information about GhostVPS products, services, or promotions.

Users may opt out of marketing communications at any time. Opting out of marketing does not prevent the delivery of essential account, billing, security, or service-related communications.

11. Your Privacy Rights

Depending on applicable law, users may have certain rights regarding their personal information, including the right to:

• access their information;
• correct inaccurate information;
• request deletion of information;
• restrict or object to certain processing; and
• exercise other rights available under applicable data protection laws.

Certain information may need to be retained even after an account deletion request where necessary to comply with legal or financial requirements, maintain security, prevent fraud, or resolve disputes.

You may contact GhostVPS to submit requests relating to your personal information.

12. Third-Party Services and Websites

GhostVPS services may include or rely on third-party services or websites.

GhostVPS is not responsible for the privacy practices or data processing activities of independent third parties. Users should review the applicable privacy policies of those services separately.

13. International Data Processing

Due to the nature of hosting and infrastructure services, information may be processed or stored by GhostVPS or its service providers in different countries.

Where required by applicable law, appropriate measures will be taken to protect information in connection with such processing or transfers.

14. Changes to This Privacy Policy

GhostVPS may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

The updated version will be published on our website, and the “Last Updated” date at the top of this page will be revised accordingly.

Users are encouraged to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or how it is used, you may contact GhostVPS through our support system or at:

Email: info[@]ghostvps.com

Where applicable law provides you with the right to lodge a complaint with a data protection authority, you may also contact the competent supervisory authority in your jurisdiction.

By using the GhostVPS website or services, you acknowledge that you have read this Privacy Policy and understand the general collection and use of information as described above.